Terms and Conditions of Service



1. Introduction

Welcome to Glimix Studio, a Global UXUI Design and low-code Development services Agency. By accessing or using our website and services, you (“Client,” “you,” or “your”) agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree with any of the terms, please refrain from using our services.

These Terms govern all contracts, transactions, and interactions between Glimix and its clients. Please read them carefully

2. Services Provided

Glimix Studio specialises in offering UXUI DESIGN & Low-code development services, including but not limited to:

• Website Design

• Mobile Application design

• Website Design

• Webflow development

• Branding Design

• On-demand Design developments (monthly retainer packages)

We tailor our services based on the project scope and client needs as detailed in a formal contract, proposal, or statement of work.

3. Client Obligations

Clients are responsible for providing clear instructions and accurate information regarding their project requirements. This includes providing all necessary assets, such as (logos, branding guidelines, script content, or any specific visual elements) required for the project.



By engaging Glimix Studio, you agree to:

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• Collaborate promptly by reviewing drafts design, and prototypes  to ensure smooth project progress.

• Provide timely feedback within the deadlines specified in the project timeline.

• Design and development

• Ensure that you have the rights to any assets (copy, images, or videos) that you provide to us for inclusion in your project.


Failure to provide timely feedback or the required assets may result in delays, for which Glimix Studio will not be held liable.


4. Pricing and Payments

At Glimix Studio, Clients can engage with us via a discovery call leaving a mail about project requirements, after which we provide a custom proposal and contract.
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4.1 Discovery Call and Proposal

For our every clients we follow a personalised approach that begins with a discovery call to understand your specific needs. After the discovery call, we will provide a detailed proposal and contract outlining the project scope, pricing, and timeline.

• 50% Advance Payment: Upon accepting the proposal and signing the contract, the client is required to pay 50% of the total project cost before work can begin. This serves as a deposit to cover initial project costs.

• 50% Final Payment: The remaining 50% is due prior to the delivery of the final design file or launching the site. Once the Project has been approved and finalised by the client, we will send an invoice for the remaining balance. The final deliverables will be provided after the balance is cleared.

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4.2. Invoicing and Payment Methods

• Invoices: Invoices for custom orders will be issued for both the initial deposit and the final payment. All invoices must be paid within the specified timeframe indicated on the invoice (typically 7-14 days).

• Accepted Payment Methods: We accept payment via credit card, bank transfer, or through our secure online payment platform. For any other payment arrangements, please contact our team directly.

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4.3. Late Payments

• Payments not received within the agreed timeframe will incur a 5% late fee for every week the payment is overdue.

• Glimix Studio reserves the right to pause ongoing work or withhold final deliverables until all outstanding payments are received.

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4.4. Cancel & Refund Policy

Refunds will be handled on a case-by-case basis. If the client cancels the project before production starts, the advance payment may be refunded minus a 10% administrative fee. If the project is canceled after work has started, the client will be responsible for paying for the work completed up until the cancellation.

However Glimix Studio offers refunds only for services that have not been completed or delivered. Once a final version of the video is delivered and approved by the Client, no refunds will be issued.

5. Revisions and Approvals

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5.1. Revision Policy

Glimix Studio provides unlimited revisions for each project phase, as long as the requested revisions remain within the original scope of the project. Revisions should be communicated promptly in writing. Excessive or unreasonable requests, especially those outside the initial project scope, may incur additional charges.
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5.2. Final Approval

Once the final version of the video is delivered and approved by the Client, further revisions will incur additional costs. The project will be considered complete, and no further edits will be made unless agreed upon in a new contract.

6. Intellectual Property Rights

Upon full payment of the project fees, Glimix grants the Client full rights to the final project deliverables.

7. Confidentiality

Glimix Studio understands the importance of maintaining confidentiality for both parties. All confidential information shared during the course of a project (including but not limited to project details, business strategies, and proprietary information) will be kept secure and will not be disclosed to third parties without explicit consent from the other party.


8. Termination of Services

• Failure by the Client to provide necessary project materials or feedback within the agreed timeframe.

• Non-payment of fees.

• Misuse or unethical use of the final project deliverables.

In such cases, Glimix studio may suspend or cancel ongoing projects without further liability or obligations.


9. Amendments and Modifications

Glimix Studio reserves the right to modify or amend these Terms at any time. Any updates to the Terms will be posted on our website, and continued use of our services following such changes constitutes acceptance of the revised Terms. Clients will be notified of any significant changes to these Terms.


10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: hello.glimixstudio@gmail.com